Returns & Exchanges
At Deputy Department, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn and unwashed fashion items. If your new gear doesn't fit or meet your expectations, our streamlined process ensures a hassle-free exchange or refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is in its original, sellable condition.
- 3.Attach the Shipping Label
Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.